Need to Cancel a Membership / Smartship Delivery?

There are three easy ways you can Modify or Cancel your Smartship Savings Plan:

1) Simply login at myaccount.losethebackpain.com. You can do anything from updating your address or credit card, to modifying your next bill date, or even delay or stop your next shipment. Save time! It’s quick and easy and only a few clicks away!

2) Another option would be to email us by clicking “Submit a request” at the top or bottom of this page.

3) And of course if you prefer, give us a call! US: 800-216-4908 /Outside US: 240-780-5977

Note: Our Hours of Operation are Monday - Saturday from 8am - 6pm CST.

We look forward to serving you!

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